Contact GiddyHost
Talk to our sales & support team.
Have a question about our services, or need to report abusive activity? Reach out and a member of the GiddyHost team will promptly get in touch with you.
- 24/7 supportReal humans
- 5.0 ratingOn Google
- Columbia, MDUSA headquarters
Ways to reach us
Real people, day and night.
Chat, call, email or open a ticket. Our support team is here 24/7.
Send us a message
How can we help you today?
Ask any questions you may have about our services, or report abusive or illegal activity (spam, phishing, malware, etc.).
Send us a message
Fill in the form and our team will get back to you by email.
What happens next
- 1Pick a topicSales, billing, technical or abuse, so it reaches the right team.
- 2We open a ticketYour message becomes a support ticket with our team.
- 3We reply by emailA member of the GiddyHost team gets back to you.
GiddyHost headquarters
Columbia, Maryland
5457 Twin Knolls Rd 300 1378, Columbia, MD 21045, USA Get directionsQuick answers
Before you get in touch
The questions we hear most, answered from our policies.
How do I cancel a service or request a refund?
Cancellation and refund requests must be submitted through the cancellation link in the product details section of the client area. We don’t accept cancellation requests via phone, email or live chat. See the Cancellation & Refund policy.
Is there a money-back guarantee?
Yes. Shared hosting, reseller and VPS plans are covered by a 30-day money-back guarantee for first-time sign-ups. Domain fees and software licenses are not covered.
How do I report spam, phishing or malware?
Use the abuse report form or email support@giddyhost.com. We investigate and record every abuse report we receive.
Can you move my website to GiddyHost for me?
Yes. Free website migration is included with every hosting plan: our team moves your files, databases and email. Start a free migration.
Where is GiddyHost based?
Our headquarters is at 5457 Twin Knolls Rd 300 1378, Columbia, MD 21045, USA. We host websites in data centers in the USA, the UK, Nigeria and Ghana.
Ready to launch your website?
Get online today with free SSL, free migration and a 30-day money-back guarantee.